Billing policy
The following are our standard fees for the different services we offer. For insurance against these fees and total Australia wide ambulance fees, coverage is provided through Ambulance Membership.
Fees also are not charged if:
- you are a member of a reciprocal ambulance membership scheme
- you are covered by an interstate ambulance service
- you are a pensioner of healthcare card holder
Emergency attendance fee
General |
WorkCover |
$262.87 |
N/A |
Emergency ambulance attendance and transport fee
General |
WorkCover |
$871.15 |
$929.46 |
Non-emergency stretcher transport fee
|
General |
WorkCover |
| First 10 km |
$304.68 |
$304.68 |
| 10.1 - 100 km |
$7.14 per km |
$7.14 per km |
| 100.01 - 300 km |
$4.74 per km |
$4.74 per km |
| 300.01 km and over |
$2.42 per km |
$2.42 per km |
Non-emergency clinic car transport fee
|
General |
WorkCover |
| First 10 km |
$71.44 |
$ 71.44 |
| 10.1 - 100 km |
$2.10 per km |
$2.10 per km |
| 100.01 - 300 km |
$1.06 per km |
$1.06 per km |
| 300.01 km and over |
$0.48 per km |
$0.48 per km |
Air ambulance
| Fixed wing transport |
|
| $801.77 first hour |
$13.38 each additional minute |
| Helicopter transport |
|
| $3,023.05 first hour |
$50.39 each additional minute |
Ambulance services are charged to third parties in the following instances:
| Service |
Liable party |
| The patient holds a Dept Veterans Affairs entitlement card |
Dept. Veterans Affairs |
| Service is provided as result of a motor vehicle accident. |
Transport Accident Commission (TAC) |
| Service is provided as a result of a workplace accident |
Employers WorkCover insurer |
| Transport between two hospitals |
Initiating hospital |
| Transport from a public hospital to an external diagnostic facility |
Initiating hospital |
| Transport to and from a public hospital outpatient appointment |
Initiating hospital |
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