Calling 000 [triple zero]

Dial 000 [triple zero]. Ask for ambulance.
 
Be prepared to answer the following questions:

  • What is the exact location of the emergency?

  • What is your call back phone number?

  • What is the problem? (What exactly happened?)

  • How many people are hurt?

  • How old is the person?

  • Is the person conscious?

  • Is the person breathing?

Do not hang up. Follow the instructions offered by the ambulance service as the ambulance responds. These will help the patient and the ambulance paramedics.

Further questions may be necessary.

These questions enable ambulance to prioritise your request promptly and determine whether the patient requires Intensive Care (MICA) Paramedic skills.

If you don't have coverage on your mobile try 112.