As your ambulance service, we welcome your thoughts, comments, queries and feedback. We can be contacted in a variety of ways through the following means:

If you have a membership query or wish to provide general feedback about us, please fill out this electronic form.

If you wish to make a formal complaint about ambulance response or treatment (NOT membership), please complete this electronic complaint form.

Head office:
Phone: +61 3 9840 3500
Post: PO Box 2000, Doncaster, Victoria 3108
Address: 375 Manningham Road, Doncaster
Fax: +61 3 9840 3583

If you require an emergency ambulance call 000

Membership queries:
Phone: 1800 64 84 84 (or click on membership button above)

Accounts:
Phone: +61 3 9840 3544

First aid:
Phone: 1800 24 88 59

Non Emergency:
Phone: +61 3 9840 3536
Fax: +61 3 9840 3584

Careers:
Phone: +61 3 9840 3688

Professional Standards:
Phone: +61 3 9840 3635

Media:
Phone: +61 3 9840 3513

Alternatively please feel free to provide your comments on the electronic form through the website (above) including your name and contact details and your message will be forwarded to the relevant person.