The Future 

Victoria's first adult retrieval service was established in 1986. Since then it has been updated a number of times, most recently in 2003 when VAERCS was created.

The integration of the service into MAS, from 26 November 2007, is a result of the review by the Department of Human Services, which identified the opportunity for further improvements.

In the first three years of operation ARV will seek to refine and improve current delivery arrangements. We will also seek extensive input from stakeholders as we develop a three year strategy to strengthen and improve current service arrangements.

Key Principles

Our key principles ensure that:

  • Patient care and safety is always the highest priority
  • The services provided meet the needs of health professionals, their patients and the community
  • ARV provides a high quality service which is timely, reliable, transparent and efficient
  • We work in partnership with service partners and relevant health services to provide an integrated service across metropolitan, regional and rural Victoria
  • Stakeholder, customer and patient feedback is encouraged
  • We promote a continuous learning environment that fosters excellence and innovation in adult retrieval and critical care services